You probably already know you should prevent discrimination at your workplace–it is only common sense. Failure to curb a discriminatory environment from developing can result in costly legal claims, lower productivity and a higher employee turnover rate.
However, it may be confusing as to how you can do more to stop discrimination at your place of work. You may think that anti-discrimination laws such as the Civil Rights Act are enough. Unfortunately, this is not always the case. Here are some steps you can take to protect your company from discrimination lawsuits.
1. Implement an anti-discrimination policy
You should make it abundantly clear to all your employees that all types of discrimination are unacceptable. To accomplish this, create and integrate a policy that covers discrimination, retaliation and harassment. This discrimination policy should explain the process for reporting incidents of discrimination. According to allbusiness.com, putting a no-tolerance policy in your employee handbook is one of the most effective ways to prevent discrimination.
2. Develop and integrate mandatory training
In order for your policy to be successful, everyone needs to know about it. You should make sure all your employees are aware of your policies and procedures and learn how to recognize discrimination and harassment. The training should include real-world examples to make it interesting and fulfilling. Consider making a separate program for your managers.
3. Investigate complaints promptly
If you want your workers to know you are serious about discrimination, you will need to show them when it counts. Establish a rigorous investigatory process to resolve complaints quickly and effectively. Treat every complaint seriously and ensure every investigation is thorough. Take disciplinary action against the wrongdoer when necessary. Disciplinary action may range from further training to termination depending on the severity of the behavior.
One complaint can cause you to deal with legal consequences, financial penalties, bad publicity and low employee morale. Take these three steps to reduce the likelihood of this happening.